How We Work With Clients
Design Philosophy
Our goal is to provide a uniquely complete design process that allows you to enter the renovation experience with clear expectations. We believe that remodeling—at its best—flows out of a commitment to solve the problems of design and construction before starting the construction work, eliminating much of the delay and frustration that often accompany building.
The Design Process
Initial meeting: We listen to you—what are your dreams, your needs, your timeframe and budget? You want to know if we are a good fit for your project, but more importantly, that it will be a good working relationship. If you agree, we move forward with the Design Agreement. We estimate a budget range with some leeway to make your project exactly as you want it to be.
Design begins: We ask a lot more questions about your needs and lifestyle. We develop concepts looking at the project as you saw it, and adding ideas of our own.
Preliminary Presentation: We show you what we've done, you tell us what you like. We have a more firm sense of budget.
Design Development commences, and we fully explore the project, meeting with you a number of times to collaborate on solutions and budget. During this phase we often take you on a full day shopping trip in which many material selections are made. Artisans and problem-solvers, we thoughtfully work to maximize the value to you.
We sign a Construction Contract: We've done it! We've finalized the decisions, and you know what to expect. Now we order, schedule, and take care of community reviews and building permits.
The Build Process
The Build Team—True Craftsmen Our Project Supervisors are your first contact once the construction starts. They are working managers, overseeing the work with trade contractors, inspectors, and suppliers.
Construction Project begins: Now your job is to watch and enjoy. Some things may not go exactly as planned—weather, minor schedule changes—and we work around them. You have made a wonderful investment in a changed quality of life for you and your family, and we are more anxious to finish than you are to have us done! But we are committed to doing it right, and want you to be thrilled with the result for the long term.
Construction Finish: It's all yours—enjoy to the fullest! We're still here if you need anything.
Interior Design & Landscaping: Often these ideas grow out of the design/build process, and you may want help to complete your new space, or rethink the landscaping, and we are happy to do it. These are fee-based services, in addition to the Design/Build service previously contracted.